FAQ

Wholesale Inquiry

  • How Can I Become Your Wholesaler?

    Please fill out our contact form or email sales@geekbarpulses.com.

  • What Is Your Wholesale Pricing?

    Please contact us  and we will reply you ASAP.

  • How Can I Purchase Your Products?

    Please email us. Someone will get back to you and help you ASAP.

  • Can I Get More Information to Promote Your Products?

    Sure! Please email info@geekbar.com, and we will offer a wide variety of marketing materials to support you.

General Inquiry

  • What Are the GEEK BAR Warranty?

    Geekbar provides a quality warranty period of 14 days from the date of purchase (Warranty Period) to all of our authorized distributors and wholesalers who sell our authentic products. Our warranty policy applies only to those customers who purchase directly from Geekbar(distributors and wholesalers). If you have purchased the product from an unauthorized dealer, all support and warranty issues should be directed to that dealer. HOW TO SUBMIT A WARRANTY CLAIM Please contact the store where your device was purchased, keep your proof of purchase well in case of needing warranty service. CHEKLIST Before you sumbit a warranty claim, please make sure that you have the following: 1. Date of purchase is within the 14 days Warranty Period 2. Copy of receipt or proof of purchase Note: If your complaint is not handled properly, please send an email to info@geekbar.com, and then we will assist you to contact local retailer for your after-sales service.

  • What Is GEEK BAR?

    GEEK BAR is a simple disposable vape device that is easy to use with exceptional flavors.

  • How To Spot FAKE GEEK BAR?

    1. Security code image
    Real: The image is smooth and complete, and seamlessly connects with the surrounding dots. And the image is consistent with the light source. Fake: The image is grid-like as a whole, with band-like afterimages connected, while the image is opposite to the light source.
    2. Security Code
    Real: When you enter your security code in Geekbar Website(www.geekbar.com); Shows ‘Valid security code’ with a green tick icon. Fake: 1.When you just scratch off the coating and enter your security code in Geekbar website for the first time, but shows ‘Valid security code but being queried already’. Be aware of this warming, it’s probably a fake. 2. Shows ‘Sorry, invalid security code’.
    3.Product package
    Real: Packaging is printed in high quality. Color turns to be bright and shining. Fake: Low quality printing of Packaging. The color of product rendering is very dark.
    4.The Opening of the box
    Real: The opening direction of the box is on the back. Fake: The opening direction of the box is on the front.

  • What Is the Minimum Age to Purchase GEEK BAR?

    You must be of legal smoking age in your state / country to purchase a GEEK BAR.

  • How to Use GEEK BAR?

    Simply open the package, and then take a hit!

  • How Long Can a GEEK BAR Last?

    It depends on how heavily and how often you use it. But GEEK BAR lasts longer than most of the disposable e-cigarette bars / sticks in the market. Because GEEK BAR has at least 575 puffs, which is 90% more than other disposable e-cigarette bars / sticks in the market.

  • How to Know When a GEEK BAR Is Empty?

    When you cannot puff out anything, it is empty. But the last draw will not taste burnt at all, as our GEEK BAR is consistent from beginning to end.

  • How to Authenticate My GEEK BAR?

    To verify your product, 

  • Why Does GEEK BAR Look Different from Other Disposable Vapes?

    Unlike most of the disposables that used metal shell and rubber paint, which is not supposed to be put into the mouth, we have used FDA certified food grade shell to make your vape experience safe and hygienic. This is unprecedented in the market.

  • Is There Anything Special About GEEK BAR’s Flavor?

    With simply 1 draw, GEEK BAR would be right up in your alley. GEEK BAR has uncomparable flavor among ALL disposables e-cigarette sticks in the market. Every puff would give you a solid throat hit, deep satisfaction, which is as awesome as your morning sip.

  • Will GEEK BAR Surprise Me in Other Aspects?

    Besides stylish look, uncomparable flavor, excellent battery performance, GEEK BAR can give you unexpected clouds just like a vape gear does that you could never imagine. A mouthful of clouds would satisfy your needs instantly.